Privacy Policy
AtelierSolus ("we") handles the personal information of players of the mobile game "Kitty Crash" ("the game") as follows.
1. What we collect and why
| Information | Purpose |
|---|---|
| Game account number (created automatically on first launch), nickname, chosen cat | Progress backup, leaderboards |
| Game progress (stages, currencies, items, and records of mail, coupon and leaderboard rewards received) | Restoring progress on a new device or reinstall |
| Endless mode scores and times | Weekly and all-time leaderboards and rewards |
| Google Play Games / Game Center player ID (if you sign in) | Loading your progress with the same account |
| Purchase transaction IDs, the item bought, and purchase and refund times | Verifying purchases and granting them only once, taking back refunded items |
| Days you played with the device type (Android, iPhone, iPad) and app version used that day, and usage statistics for the last 14 days (runs, play time, ads viewed, purchases per day) | Improving and running the game (return rates, ad frequency, update notices). Days played are deleted after 120 days |
| Leaderboard reports (the reporting and reported accounts, the nickname shown at the time, the reason and time) (if you report a player) | Handling offensive nicknames and cheating. Deleted right away when you delete your account, otherwise after 1 year. Your block list is kept only on your device and in your progress backup |
| Your inquiry, the topic you chose, and the app version, device type, device model and language at that time (if you send one from Settings > Contact us) | Answering and resolving your inquiry. Replies arrive in your in-game mailbox. Deleted right away when you delete your account, and 1 year after the inquiry is answered or closed |
| Game error reports (where in the game code the error happened, the error message, app version, device type and graphics chip name; not linked to your account) | Fixing bugs. Deleted once the error has not recurred for 30 days |
| Push notification address (device notification token), notification language, and whether and when you agreed to event alerts (if notifications are on) | Sending game announcements and event notifications. Deleted when you turn notifications off or delete your account, and after 120 days without use |
Event alerts (promotional messages such as events and discounts) are sent only if you opt in under Settings > Event alerts, and never between 9 pm and 8 am (Korean time). We show you the date whenever you opt in or out, and remind you every two years that you are still subscribed. You can turn them off there at any time.
We do not collect your name, phone number, email, location or contacts (ad partners may estimate your approximate region from your IP address, see section 2). Payment details are handled by Google and Apple and never reach us. Our server uses your IP address only briefly to block request floods from one place and does not store it in our database. Server operation logs (Cloudflare) may keep connection details for up to 7 days.
2. Ads
The game shows Google AdMob ads. AdMob uses the advertising ID, device information and IP address to serve and measure ads (Google ad policies). Where consent is required (e.g. the EU) we ask first, and on iOS we ask for tracking permission.
Personalized ads: Google collects your advertising ID and records of app use and ads viewed through the ad SDK in the game, and uses them to show ads matching your interests. We do not receive this information; Google keeps it according to its privacy policy. To opt out, delete your advertising ID under Settings > Google > Ads on Android, or turn off Settings > Privacy & Security > Tracking on iOS. You will then see non-personalized ads.
Ad measurement (Meta): to know whether you installed the game after seeing an Instagram or Facebook ad, Meta's measurement SDK sends your advertising ID, device information, IP address and records of app installs, launches and in-app purchases to Meta. Where consent is required (such as the EU/EEA and UK), this is sent only if you agree to ad consent in the game (personalised ads and ad measurement), and is not sent if you refuse or withdraw it. We do not receive this information; Meta keeps it according to its privacy policy. If you delete your advertising ID (Android) or turn off tracking (iOS), your advertising ID is not sent.
Ad measurement (TikTok): to know whether you installed the game after seeing a TikTok ad, TikTok's measurement SDK sends your advertising ID, device information, IP address and records of app installs, launches, next-day returns and in-app purchases to TikTok. It follows the same ad consent as Meta: where consent is required (such as the EU/EEA and UK), it is sent only if you agree, and is not sent if you refuse or withdraw it. We do not receive this information; TikTok keeps it according to its privacy policy. If you delete your advertising ID (Android) or turn off tracking (iOS), your advertising ID is not sent.
Ad performance and usage statistics (Google Analytics): to know how long people who installed the game from a Google ad keep playing and how much ad revenue they bring, Google Analytics for Firebase sends your app instance ID, advertising ID, device information, IP address and records of app installs, launches, stage results, ad impressions and in-app purchases to Google. It follows the same ad consent as Meta: where consent is required (such as the EU/EEA and UK), it is sent only if you agree, and is not sent if you refuse or withdraw it. We only see aggregated statistics that do not identify you; event-level data is deleted after 2 months (Google Analytics data retention setting). If you delete your advertising ID (Android) or turn off tracking (iOS), your advertising ID is not sent.
3. Service providers and international transfer
We do not sell or give your personal information to anyone else, except where required by law. We use the service providers below, which are outside Korea, to run the game.
| Recipient (country · contact) | Data transferred | Service | Retention |
|---|---|---|---|
| Cloudflare, Inc. (USA · privacy@cloudflare.com) | All data in section 1 | Game server and data storage (kept in a data center in Osaka, Japan) | Same as our retention in section 4 |
| Google LLC (USA · policies.google.com/privacy) | Advertising ID, device information, IP address, purchase transaction IDs, Play Games player ID, push notification address, app instance ID and app usage records | Ads (AdMob), payments (Google Play), sign-in (Play Games), push notification delivery (Firebase Cloud Messaging), ad performance and usage statistics (Google Analytics) | According to Google's privacy policy |
| Apple Inc. (USA · apple.com/legal/privacy/contact) | Purchase transaction IDs, Game Center player ID | Payments (App Store), sign-in (Game Center) | According to Apple's privacy policy |
| Meta Platforms, Inc. (USA · facebook.com/privacy/policy) | Advertising ID, device information, IP address, records of app installs, launches and in-app purchases | Ad measurement (Instagram and Facebook ads) | According to Meta's privacy policy |
| TikTok Pte. Ltd. (Singapore · tiktok.com/legal/privacy-policy) | Advertising ID, device information, IP address, records of app installs, launches, returns and in-app purchases | Ad measurement (TikTok ads) | According to TikTok's privacy policy |
When and how: data is sent to these providers' servers over encrypted connections (HTTPS) whenever you use the game. To refuse: stop using the game or delete your account. These transfers are needed to provide the game, so you cannot play without them (personalized ads can be turned off separately, see section 2).
4. Retention and deletion
Account data and progress are kept until you ask us to delete them, and deleted without delay when you do. Purchase transaction IDs are kept for 5 years as required by Korean e-commerce law. Guest accounts inactive for over a year may be deleted. Deleted data is erased from our database so that it cannot be recovered, and disaster-recovery copies expire within 30 days.
5. Your rights
You can ask to see, correct or delete your information, or to stop its processing, at any time. Deleting your account: tap Settings > Delete Account in the game to immediately erase your account, progress, leaderboard records and linked Play Games / Game Center sign-in from our server, and reset this device's records. Purchase transaction IDs are kept for 5 years as described in section 4. "Reset Data" in the settings keeps your account and sign-in link and only resets your progress (your server backup is replaced with the new progress too). If you have already deleted the app or have any other request, email us the Account ID shown in Settings (or your profile nickname if you don't have it).
6. Children
The information in section 1 is processed because it is needed to provide the game you asked for, not on the basis of consent. Event alerts, which need consent, ask whether you are 14 or older when you turn them on, and cannot be turned on by children under 14. If we learn that we received a child's information without the required consent, we delete it right away. A parent or guardian may exercise the rights in section 5 on the child's behalf.
7. Security
All traffic is encrypted (HTTPS), sign-in tokens are stored only as hashes, and only we can access the server.
8. Users in the EEA, UK and Switzerland
The EU General Data Protection Regulation (GDPR) and the UK GDPR apply to you, and AtelierSolus is the data controller.
- Legal bases: account, progress, leaderboards and purchase verification are needed to provide the game under our contract with you (Art. 6(1)(b)); keeping purchase transaction IDs is a legal obligation (c); personalised ads, ad measurement (Meta, TikTok, Google Analytics) and event alerts rely on your consent (a); fraud prevention, security and usage statistics rely on our legitimate interests (f).
- Your rights: you can request access, rectification, erasure, restriction, data portability, object to processing and withdraw consent, and you can lodge a complaint with your local data protection authority. Email us at the address below and we will reply within one month.
- Changing ad consent: open Settings > Ad privacy settings in the game to change or withdraw your consent to personalised ads and ad measurement (Meta, TikTok, Google Analytics) at any time. You can play without consenting; you will see non-personalised ads.
- International transfers: your data is transferred to the Republic of Korea (us), Japan (server data center) and the USA (Google, Apple, Meta, Cloudflare) and Singapore (TikTok). Korea and Japan are covered by EU adequacy decisions; transfers to US companies rely on the EU-U.S. Data Privacy Framework or Standard Contractual Clauses, and transfers to TikTok in Singapore rely on Standard Contractual Clauses.
- Age: if you are under the age at which you can give consent yourself in your country (13 to 16), ask a parent or guardian before agreeing to personalised ads.
9. Contact
Privacy officer: Seo Jeongwoo · atelier.cs@atelier-solus.com
10. Changes
We will announce changes in the game or on this page. Effective: 2026-11-07
AtelierSolus · Representative: Seo Jeongwoo · Business registration no. 433-66-00827 · Phone 010-3254-0780 · Mail-order business no. 제2026-경기김포-5282호
845 Taejang-ro, Gimpo-si, Gyeonggi-do, Republic of Korea · atelier.cs@atelier-solus.com