Terms of Service

1. Purpose

These terms set out the conditions for using the mobile game "Kitty Crash" ("the game") provided by AtelierSolus ("we"), and the rights, duties and responsibilities of us and you. By installing or using the game, you agree to these terms.

2. Accounts and your responsibilities

• A guest account is created automatically on first launch. Guest progress is stored on your device, and we are not obliged to restore progress lost by deleting the app, changing or resetting your device, or clearing storage.
• Signing in with Google Play Games or Game Center and server backup are convenience features. Progress that was not backed up (for example because of network problems) may not be recoverable.
• You are responsible for your device, your Google or Apple account and your payment methods. Purchases and losses caused by careless management, a lost or stolen device, or use by family members or others are your responsibility (purchases by minors are covered in section 3).
• You only have a right to use your account and in-game currencies and items. You may not sell, transfer, lend or share them.

3. Paid items

• The contents and price of each paid item are shown on the purchase screen. We do not sell randomized (loot box) items.
• Payments and refunds follow the Google Play or App Store policies and procedures. Payment processing and the stores' refund decisions are the responsibility of each store.
• Unused paid items can be withdrawn within 7 days of purchase. Items delivered or applied immediately (Gems, Meow Pass, Kitty Bank, etc.) or already used cannot be withdrawn, as permitted by Article 17(2) of the Korean Act on Consumer Protection in Electronic Commerce; this is also shown in the shop and on purchase screens. You can ask your store for a refund or contact us at the address below.
• If a minor (under 19 in Korea) pays without a parent's or guardian's consent, the minor or the guardian can cancel the payment, unless the payment was within limits the guardian allowed or the minor tricked us into believing they were an adult.
• Items that are refunded or whose payment is canceled are taken back in the game; if they were already used, we may deduct the equivalent Gems or other items.
• Currencies and items received for free (events, mail, coupons, ad rewards, leaderboard rewards) cannot be withdrawn or refunded.
• Currencies or items granted by mistake or because of a bug may be taken back or corrected without notice.
• Paid Gems may expire 5 years after purchase under the Korean Commercial Act's statute of limitations.
• If you delete your account, your remaining Gems and paid items are deleted with it and cannot be restored.
• Meow Pass Premium applies only to the season of the month you buy it in and must be bought again for a new season.
• The Monthly Gem Box is an auto-renewing monthly subscription (₩5,900 per month, or the local price shown in your store). You get 100 Gems with every payment and can claim 20 Gems every day while subscribed. It renews automatically unless you cancel it in Google Play or App Store subscription settings at least 24 hours before the next billing date. If you cancel, you keep access until the end of the period you have paid for. Daily Gems you don't claim on a day do not carry over.
• If you live in the EU, EEA or UK: by buying, you ask us to deliver digital content immediately and acknowledge that you lose your 14-day right of withdrawal once delivery has started.

4. Prohibited conduct and restrictions

The following are prohibited: cheating or hacking tools, macros and automation, modifying or reverse-engineering the game or its traffic, knowingly exploiting or not reporting bugs, payment fraud and refund abuse, trading accounts or currencies, using another person's account, attacking or flooding the server, and nicknames that are abusive, hateful, impersonate others or harm anyone.

If we find such conduct, or have reasonable grounds to suspect it, we may without prior notice remove leaderboard records, take back currencies and items, suspend access or delete the account. Any loss resulting from this is your responsibility.

5. Changes, interruptions and termination

• We may change the game (stages, difficulty, rewards, item and cat abilities, events, etc.) for operational or technical reasons. We do not compensate for changes in the value or effect of items or currencies made for game balance.
• Maintenance, server or network failures, or problems with the stores or other outside services may interrupt all or part of the game (leaderboards, backup, mail, purchase verification, etc.).
• We may end the service. We will announce the end of service in the game at least 30 days in advance, and handle remaining paid items in accordance with applicable law.

6. Limitation of liability

We are not liable for damages caused by:

• natural disasters, war, power outages, or failures of parties we do not control, such as carriers, cloud providers (Cloudflare) and the stores (Google, Apple);
• your own fault: your device, operating system or network, careless account management, deleting the app, installing the app from outside the official stores, or breaking these terms;
• disputes between players, or between you and a third party;
• services, currencies or rewards provided for free;
• the content of ads shown in the game and any dealings on sites reached through them (these are the responsibility of the advertisers and ad networks);
• delays in leaderboard results or rewards, the accuracy of in-game information, or not getting results or benefits you expected.

Where we are liable, to the extent permitted by law our liability is limited to the amount you actually paid us in connection with the damage in the 3 months before it occurred. This does not apply to damage caused by our intent or gross negligence, or where the law does not allow liability to be excluded or limited.

7. Your liability

If you break these terms or the law and cause damage to us or others, you must compensate for it. If a third party makes a claim against us because of it, you must hold us harmless at your own cost and responsibility.

8. Changes to these terms

We may change these terms within the limits of applicable law. We will announce changes in the game or on this page at least 7 days before they take effect (30 days if they are unfavorable to you). If you keep using the game after the effective date, you are deemed to agree to the changes. If you do not agree, you may stop using the game and delete your account.

9. Governing law

These terms are governed by the laws of the Republic of Korea, and disputes are resolved by the competent court under the Korean Civil Procedure Act. This does not take away any mandatory consumer protection you have under the laws of the country where you live.

10. Contact

AtelierSolus · atelier.cs@atelier-solus.com

See the Privacy Policy for how we handle personal information. Effective: 2026-10-30

AtelierSolus · Representative: Seo Jeongwoo · Business registration no. 433-66-00827 · Phone 010-3254-0780 · Mail-order business no. 제2026-경기김포-5282호
845 Taejang-ro, Gimpo-si, Gyeonggi-do, Republic of Korea · atelier.cs@atelier-solus.com